Shipping / Returns  
 
In Stock Merchandise usually is processed and shipped ( in other words, leaves our fulfillment center) within 2 business days. CellularFantasy.com will let you know at checkout or by a follow-up message if the merchandise you have selected is not currently in stock or if we need to confirm availability. For that merchandise, we will contact you and give you an expected shipping time.


Shipments within the continental U.S. We currently offer Free Ground Shipping on all domestic orders over $50.00. A flat $6.95 shipping charges will be added to orders under $50.00.

Shipments outside the continental U.S. An additional shipping charge of 15% will be added to orders shipping to Alaska, Hawaii, Puerto Rico, Virgin Islands, and Canada. We will be contacting you for the shipping charges. Shipments to Overseas military addresses (APO / FPO) and Post Office Boxes are not available On-line. However, please call Order Desk at 1-866-88-MOBILE to make your purchase.

International Shipments: International orders, except Canada, please call Order Desk at 1-866-88-MOBILE for assistance.

Standard Delivery: all orders are shipped via UPS Ground or FedEx Ground services unless otherwise indicated by purchasers. For other shipping method, please call 1-310-315 8300 for arrangements. A shipping surcharge will be applied according to the method you choose.



Returns

Return or Exchanges

We are committed to provide our customers with complete satisfaction.. If you are unsatisfied for any reason, please return your purchase for exchange.

Authorization Number (RA#) is required for all return merchandises. You may contact our Customer Service at 1-866-88-MOBILE to obtain the RA#. All returned merchandises for exchange must be made within 15 days upon receiving of your shipment and must be in original condition and packaging. Return and re-delivery shipping charges are the sole responsibility of the customer. We will refund the return item and pay for the return shipping cost only if the return is a result of our error. Items sold in Clearance or Special Sales are final, and are not returnable. Credit will be provided for the price of the returned merchandises to your credit card account within 48 hours of receipt the returns.

Order Cancellation You may cancel any order as long as the order status is "in process." If order status is "shipped," it cannot be canceled. Please call 1-866-88-MOBILE to determine order status; to cancel it, please have your order number ready.

Products Availability We always make sure that we keep a good quantity of supplies in stock. Should we be out of stock on some items, they will automatically become a backorder. You will be notify immediately and giving an option to accept a backorder or credit your account.

 
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Cellular Fantasy Inc.